Privacy Policy
GibbBell Recovery Solutions

Effective Date: 14/04/2026

GibbBell Recovery Solutions (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our business, including through our website.

 

1. Information We Collect

We may collect and process the following types of personal data:

• Identity Information: Name, date of birth, and identification details

• Contact Information: Address, email address, telephone numbers

• Financial Information: Details relating to debts, payment history, bank details (where applicable)

• Communication Records: Emails, phone call recordings, letters, and other correspondence

• Technical Data: IP address, browser type, and website usage data (if you use our website)

 

2. How We Use Your Information

We use your personal data to:

• Recover outstanding debts in a lawful and fair manner

• Verify your identity

• Communicate with you regarding accounts or services

• Process payments and maintain financial records

• Comply with legal and regulatory obligations

• Improve our website and services

 

3. Legal Basis for Processing

We process personal data under the following lawful bases:

• Legitimate Interests: Debt recovery activities and business operations

• Legal Obligations: Compliance with applicable laws and regulations

• Contractual Necessity: Where processing is required under a contract

• Consent: Where explicitly provided (e.g., marketing communications)

 

4. Sharing Your Information

We may share your information with:

• Clients who have instructed us to recover debts

• Regulatory authorities, courts, or law enforcement where required

• Third-party service providers (e.g., payment processors, IT services)

• Credit reference agencies where legally permitted

We ensure all third parties respect the security of your personal data and treat it in accordance with the law.

 

5. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes we collected it for

• Satisfy legal, accounting, or reporting requirements

Retention periods may vary depending on the nature of the data and legal obligations.

 

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data (where applicable)

• Object to or restrict processing

• Request data portability

• Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the details below.

 

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

 

8. Cookies (Website Use)

Our website may use cookies to improve user experience. You can control or disable cookies through your browser settings.

 

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

GibbBell Recovery Solutions
Email: info@gibbbellrecoverysolutions.co.uk
Phone: 07767 917618
 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Note: This policy is intended as a general template and should be reviewed to ensure compliance with applicable laws, including the UK GDPR and Data Protection Act 2018.

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